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Who is it for?

Middle Manager, Operations Manager, Regional Manager, Divisional Manager, Store Manager, Head of Department and a variety of specialist managers.

Operations Departmental Manager Apprenticeship Guidance


Inputting to strategic planning, creating and delivering operational plans, managing projects, leading and managing teams, managing change, financial and resource management, talent management, supporting people through coaching & mentoring.


This apprenticeship standard has been allocated a maximum funding cap of £9,000, which is the anticipated full cost for delivering this standard and the end point assessment.

Qualification Level

Level 5 / Diploma

Typical Entry Requirements

5 GCSE’s

Professional Registration Links

Affiliate Member of CMI (MCMI)


2 – 2½ Years

Unique To CMI Apprenticeships

All Apprentices Benefit From

  • CMI membership
  • Access to online learning support
  • CMI mentoring, networking and career support
  • Professional development

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