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Safeguarding & Welfare

Learn about the support we offer, and who to contact for safeguarding advice.

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We can offer support and guidance for any safeguarding and welfare needs. We’re here to ensure our students feel safe, both in and out of college. Whether it’s to contact someone on site, or learn more about our policies, scroll down for more information.

Equality and Diversity

We value the diversity of our community and promote inclusion for all. We make sure that all of our students receive the same provision and access to our services. We encourage a culture of respect and commit to tackling prejudice at all levels. By encouraging students and staff to share their own experiences, we aim to promote mutual understanding, tolerance and respect.

Equality, Diversity and Inclusion are promoted across the Etc. including:

· Governance and College leadership team

· Achievement of awards and kitemarks

· Student induction and personal development.

· Staff induction, training and continuous professional development of staff

· Marketing materials

· Equality & Diversity strategic & operational committees and meetings

· Embedded into curriculum planning and delivery

· Additional learning support for students

· Student Union President and student reps

· Support groups and clubs

· A changing tutorial programme

Contact the team

There is always a member of the safeguarding team across group who will be available throughout the year (excluding bank holidays, the Christmas period and weekends, between 08.30 – 17:00 Monday to Thursday, and 08:30 – 16:30 on Fridays.

Student Experience and Wellbeing Manager

Rachel O’Riordan

Telephone: 07590864913

Get in touch
Useful contacts:
  • Samaritans – 116 123
  • Police, Ambulance, Fire Brigade – EMERGENCY ONLY 999
  • Police Non-emergency – 101 Medical Non-emergency – 111
  • Childline – 0800 1111
  • CAMHS (Crisis line) – 03000 132 000 Option 6/ 08000516171
  • Crisis (Adults) – 01642 524 714
  • Harbour – Domestic Violence support – 03000 202 525
  • SARC – Sexual Assault Referral Centre – 01642 516 888
  • EVA – Women’s aid against domestic abuse – 01642 490 677 / 07525 591 971 (9 – 5) Email – info@eva.org.uk
  • Alliance Counselling – 01642 296 052
  • Impact on Teesside: Psychological Counselling Service- 01642 573 924
  • Mind – 01642 257 020
  • Shout – Text Service for crisis support, anytime anywhere – Text 85258
  • Cruse – Bereavement care – 01642 210 284
  • Halo Project – Honour based Violence support – 01642 683 045
  • Hart Gables – LGBTQ+ Service – 01642 675 509
  • We Are With You – Substance misuse – 0300 303 3781
  • Change, Grow, Live – Drug and Alcohol Recovery service – 0300 303 37 81
    – 24 Hour helpline – 08000 522 050
  • Kooth – online counselling and emotional wellbeing service tailored to students 11 – 18 years of age, open 365 days per year:- – www.kooth.com
  • Qwell – online support for adults – www.qwell.io
  • Cerebral Palsy Guide – birth injury guidance – https://www.cerebralpalsyguide.com/birth-injury/
Homeless Support
  • Stockton Central Library, Church Road TS18 1TX – 01642 528 389
  • Out of hours emergency 01642 524 552
  • Hartlepool Homeless and Housing Advice, Civic Centre TS24 8AY – 01429 266 522
  • Darlington Housing Options Team, Town Hall Darlington – 01325 405 333
  • Middlesbrough, Thirteen, Rivers House 63 North Ormesby Road – 0300 1111 000
Foodbanks

For information on Foodbank opening times, where to get vouchers and collection sites please call;

  • Stockton/Billingham 07583 575522
  • Hartlepool 01429 598404
  • Darlington 01325 469884
  • Middlesbrough 07954 131337