Course overview
– Understand the organisation, its environment, stakeholders, regulations, and how quality, sustainability, and strategy interact.
– Identify, translate, and measure customer/stakeholder requirements, manage risks/opportunities, and apply quality tools across the product/service lifecycle.
– Use data audits, process improvement methods, and structured problem-solving to improve quality performance and support organisational objectives.
– Demonstrate professional behaviours: integrity, customer focus, continuous improvement, effective communication, and ongoing personal development.
Course information
You will be assessed by a mixture of internal formative assessments and external examinations throughout the duration of your training programme.
You could work towards higher level quality specific roles, or higher level management such as operations manager or production manager.
Level 2 maths and English
If you don’t hold the above qualifications, previous experience will be considered when applying.
Please contact the team directly for an overview of fees and funding.
You can apply for this course online. Once the application is received you will be invited in for an informal interview either in person or over the phone.
Flexible delivery options available.
