an image of a row of houses with cars infront on the road

Level 2 Housing and Property Management Assistant

Primarily responsible for the administrative support in the creation and sustainment of successful tenancies and leaseholds in both social and private housing sectors.

Course type

Level 2 Housing and Property Management Assistant

Course length

Typically 12 months

Entry requirements
  • Level 2 maths and English
  • If you don’t hold the above qualifications, previous experience will be considered when applying. If accepted, you should be prepared to complete the level 2 qualifications before you finish the Business Administrator Apprenticeship.
Delivery options

Flexible delivery options available.

 

Course content

Examples:

  • Preparing paperwork for service charges,
  • Supporting consultations and undertaking customer surveys
  • Undertaking neighbourhood and property surveys using checklists, data administration, conducting supervised viewings and rental negotiations
  • Handling telephone calls, filing and scanning, arranging meetings and events
  • Researching new initiatives under the instruction of a supervisor
What's next?

On completion of the apprenticeship, apprentices will be able to apply to the following for membership:

  • Chartered Institute of Housing (CIH) at Standard level – the apprentice will need to produce their apprenticeship certificate.
  • Association of Residential Letting Agents (ARLA) at Associate Level. The apprentice will need to be working in the sector at the time of application. They will need to produce their apprenticeship certificate, complete a declaration form, and meet the professional and academic requirements of ARLA.
  • The Property Institute (TPI) at Affiliate Level. The apprentice will need to produce their apprenticeship certificate and evidence that their training programme has matched the L2 syllabus approved by the TPI. If the training programme does not meet TPI requirements the apprentice will be expected to sign up for an online training course.

You will also be equipped to do jobs such as: Resident Involvement Assistant; Customer Services Assistant; Assistant Property Manager (without portfolio); Lettings Negotiator; Housing Assistant; Housing Administrator; Revenues Assistant; Neighbourhood Assistant; Lettings Assistant; Repairs Assistant; Estate agent

Contact us about apprenticeships

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Here at Innersummit, we offer a number of different courses and business services that can help you achieve your goals. Whether you’re looking to retrain for a new career, gain some new qualifications, or to learn some new skills to enter the world of work – we’ve got you covered.

We pride ourselves on offering courses that will give you the skills that employers look for. Let’s find your innersummit together.